Candidate:
Filipa Rente Ramalho
Date, Time and Location:
21 July 2026, at 14:30, Sala Professor Joaquim Sarmento (G129), DECG, Faculdade de Engenharia da Universidade do Porto
President of the Jury:
António Fernando Vasconcelos Cunha Castro Coelho (PhD), Associate Professor with Habilitation, Faculdade de Engenharia da Universidade do Porto.
Members:
Gregorio Jean Varvakis Rados (PhD), Full Professor, Departamento de Engenharia do Conhecimento, Universidade Federal de Santa Catarina, Brazil;
Paulo José Osório Rupino da Cunha (PhD), Associate Professor with Habilitation, Departamento de Engenharia Informática, Faculdade de Ciências e Tecnologia da Universidade de Coimbra;
Paula Cristina Gonçalves Dias Urze (PhD), Associate Professor with Habilitation, Departamento de Informática, Faculdade de Ciências e Tecnologia da Universidade Nova de Lisboa;
Américo Lopes de Azevedo (PhD), Full Professor, Departamento de Engenharia e Gestão Industrial, Faculdade de Engenharia da Universidade do Porto;
António Manuel Lucas Soares (PhD), Associate Professor, Departamento de Engenharia Informática, Faculdade de Engenharia da Universidade do Porto.
Abstract:
The ongoing digital transformation of industry has increased the complexity of manufacturing systems and intensified the informational nature of shop-floor work. Operators and frontline leaders increasingly operate in highly variable and demanding environments where performance depends not only on physical task execution but also on the ability to interpret and act upon heterogeneous information streams distributed across multiple systems and representations, under time pressure, safety constraints, and strong accountability for quality outcomes. In this context, Augmented Reality (AR) has been explored as an information mediation technology capable of delivering digital content at the point of work and reducing the friction associated with consulting screens, documentation, and supervisory support. However, despite extensive experimentation and a growing body of prototypes and pilots, AR adoption remains uneven and is often confined to isolated initiatives that fail to mature into scalable operational systems.
This thesis investigates AR adoption in complex manufacturing systems as a socio-technical and informational phenomenon, arguing that AR’s practical value depends on the informational conditions it can reliably sustain at the point of action: relevance, consistency, timeliness, and trustworthiness of mediated information. The research problem addressed is the lack of a consolidated, human-centred approach capable of explaining and supporting sustained AR adoption beyond technological maturity, explicitly incorporating mechanisms for structuring, governing, and maintaining AR content throughout its lifecycle.
The main objective is to understand how digital information management models and immersive technologies can be combined to create powerful cognitive tools that support worker action, learning, and collaboration on the shop floor. Specifically, the thesis aims to: (i) identify the key enablers and barriers influencing AR adoption in manufacturing; and (ii) derive essential requirements for effective and adoptable AR systems, while proposing an information management meta-model that enhances shop-floor communication and long-term sustainability of AR-enabled solutions.
The study follows a Design Science Research paradigm, integrating multi-site empirical evidence and longitudinal evaluation. Semi-structured interviews were conducted across multiple industrial organisations, complemented by participatory workshops and an automotive industrial use case involving the development and evaluation of an AR solution for in-line quality inspection. Qualitative data were analysed through systematic coding and thematic synthesis, ensuring traceability between empirical evidence, analytical interpretations, and the proposed artefacts.
The thesis delivers three main contributions: (1) a consolidated adoption model structuring AR enablers and barriers across technological, human, organisational, and informational dimensions; (2) a requirements catalogue for adoptable AR systems in complex manufacturing environments; and (3) a PPR-grounded information management meta-model, anchored in processes, products, people, and skills, formalising entities, relationships, and contextual integrity rules for content creation, validation, updating, and maintenance. Overall, the results show that AR programmes should be treated as information engineering and governance programmes, a critical condition to overcome the “pilot ceiling” and enable sustained adoption at scale.
Keywords: Augmented Reality; Human-Centred Manufacturing; Information Management; Technology Adoption.








